Knowledge Hub / Evaluate collection
Understanding
& framing challenges
Ten in-depth guides to research, sensemaking and problem framing—for your learning, teaching and projects.
Explore the Evaluate stage in the 5E framework ↗Browse Evaluate guides
The Complete Guide to Problem Framing
Problem framing is the process of defining, exploring and interpreting a challenge before generating solutions.
Systems Thinking for Innovators
Rather than examining issues in isolation, systems thinking explores relationships, interactions, patterns and structures.
User Research Methods Explained
User research is the systematic investigation of people's needs, behaviours, motivations, experiences and contexts.
Stakeholder Analysis Toolkit
Stakeholder analysis helps innovators understand the human ecosystem surrounding a challenge.
Root Cause Analysis Handbook
Root Cause Analysis is a structured process used to identify the underlying causes of a problem.
Insight Generation and Sensemaking
Sensemaking helps innovators move from information to understanding.
Mapping Complex Problems
Problem mapping is the process of visually representing the factors, stakeholders, relationships and influences associated with a challenge.
Research for Design Thinking
Design research is the systematic investigation of people, experiences, behaviours and contexts to support innovation and decision-making.
AI for Analysis and Evaluation
AI can help reveal patterns. Humans must decide what those patterns mean.
Famous Innovation Problems Explained
Great solutions usually begin with a deep understanding of important problems.