PROBLEM SOLVING • EMPATHY • COLLABORATION
Understand complex problems. Solve them together.
A practical, human-centred place to explore wicked problems, build empathy and develop the confidence to solve complex challenges through teamwork and the 5E Design Thinking Framework.
Design Thinking is not a tidy sequence of Post-IT notes.
It is a way of thinking, learning and making - grounded in people and strengthened through evidence.
The Original 5E Design Thinking Framework
Five stages. One evolving
understanding
The framework provides a memorable pathway through human-centred problem solving while preserving the movement, iteration and uncertainty of real collaborative work.
01
Engage
Listen before solving
Meet people in their context. Observe, ask and listen to uncover needs, behaviours and lived experience.
02
Evaluate
Make sense of evidence
Find themes, tensions and relationships. Reframe the initial issue into a focused, actionable challenge.
03
Explore
Open up possibilities
Generate and stretch ideas before judging them. Look for desirable, viable and feasible directions.
04
Expand
Makes ideas tangible
Build prototypes at the right level of fidelity sopeople can see, experience and challenge the idea.
05
Execute
Test, learn and improve
Put concepts in front of users. gather evidence, reflect, refine and prepare a path to implementation.
DESIGN THINKING LEARNING HUB
Understand here. Apply in StrategyWorks.
Use the learning pathways to build understanding, then move into the StrategyWorks Design Thinking Studio to create, apply, save and download your work.
01 • GUIDED PATHWAY
Guided Project
Move through a structured design thinking project with practical prompts, evidence expectations and links to relevant tools.
02 • ASK AND LEARN
Ask Gilbert
Explore design thinking questions through a focused learning companion.
03 • SHARED LANGUAGE
Glossary
Clarify terms, frameworks and methods as your project develops.